Teamlead Inside Sales Representative MIL/AERO

Heilind is the largest distributor of connectors in the USA and a very successful, internationally active medium-sized company that specializes in the distribution of high-quality electronic components (including connectors, switches, relays, sensors and labeling technology). Heilind was founded by Bob Clapp in 1974 and is still privately owned. Over 2,000 employees in 40 branches worldwide are our link to our customers and manufacturers and we continue to grow.

This job advertisement prefers candidates with a military and aviation background.

Your tasks

• Lead the IS team of G3 (MIL/Aero) and support them in their daily work

• Monitor and achieve department targets (bookings, sales, margin targets)

• Review the activities of the Internal Sales/Customer Service Representatives (workload analysis, quota and order volume)

• Monitoring the open order report / backlog with the team

• Monitoring / execution of the quote followup with the team

• Monitoring of credit holds in cooperation with the Finance Department

• Making RE allocations in the system

• Support with escalations

• Vacation planning of the IS G3

• Approvals for credit notes, recalculations, return authorization.

• Regular review meetings with employees (workload analysis, sales vs. target, review of knowledge level (support in the form of further training)

• Customer activity report - taking action in the event of declining customers in collaboration with IS and OS

• Regular exchange with the TM / Sales Director

• Make / update customer assignment for the IS

• Interviewing applicants for a position in the Inside Sales team

• Organizing training for the IS (system / product)

• Bringing the internal organization forward (e.g. degree of automation: PO upload, MRP program, EDI, etc.)

• Support with work instructions / audit preparations concerning IS topics.

Our requirements

• German C2 level; English C1 level

• Knowledge of other languages is an asset in working with clients

• Experience in sales or customer service with MIL /AERO background

• Leadership and interpersonal skills

• Solution-oriented and customer-oriented way of working

• Ability to prioritize own tasks and your team, organizational skills

• Fast learning abilities

• Good computer skills, especially Excel
  

We look forward to receiving your application, even if you do not meet 100% of the above mentioned criteria.

What we offer

• Familiar working atmosphere

• Permanent position (unlimited), fair salary

• Onboarding week, further training opportunities,

• Up to 10 days Home office after probation period

• Heilind welcome bag, capital-forming benefits, corporate benefits, Edenred City Card and much more

• 28 days vacation, plus 24.12. and 31.12. off, special leave for personal occasions

• Secure job in a growing company with almost 50 years of market presence

• International working environment, collaboration on projects and development opportunities

The diversity of our employees and all their experience, expertise and perspectives is one of our most important values. We therefore welcome all applications regardless of gender or gender identity, age, cultural and social background, ethnicity or skin color, mental and physical abilities or sexual orientation.